14 days ago
🙏🏻 Posted @withrepost • @icfheadquarters With more than 120,000 employees to manage and a whole country to provide health care to, the National HR Division of Ireland’s Health Service Executive (HSE) must take a unique approach to human capital development. .
In 2011, HSE’s National Human Resources Director, Rosarii Mannion, says the organization faced a unique challenge: How can you encourage people to become creative in a sometimes non-creative work environment, such as health care? HSE set out on this journey to improve patient experiences through stretching and pushing employees to unlock their potential and use creativity and intelligence to solve problems. Fueled by the passion of Mannion and her team, coaching has become an integral part of the organization.
. “Investment in coaching is a key component of our leadership strategy, generating significant benefits for our staff. This, in turn, translates to a better experience for our public and patients,” Mannion said.
Because of its strong coaching culture, HSE has been recognized as the 2018 ICF International Prism Award winner. You can read more about HSE’s coaching culture via the link in our bio. …
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